Torque DMS Service Centre is a workshop management system for UK garages and dealerships. It covers digital vehicle health checks with photo and video evidence, a visual job board, smart estimates, customer approval and payment portals, parts management, and technician scheduling. Customers can approve work and pay invoices online without needing an app.
Your whole workshop,
running on one screen.
Job board, bay scheduling, health checks, customer portal, payments — everything in one place, paperless from day one.
Everything your workshop needs
Tools that actually reduce the work — not just move it around
Live Job Board
A kanban board showing every job from arrival to collection. Bay alerts, tech overloads, and capacity warnings surface automatically so nothing slips through.
Digital Health Checks
Photo and video inspections with AI analysis. Technicians speak their findings — AI writes the report. Customers approve additional work by SMS before it starts.
Smart Estimates
AI-powered estimates built from your own job history. Suggested labour times, parts, and pricing — reviewed by you, not invented from scratch every time.
Customer Portal
Customers see job progress in real time, approve additional work, view their inspection report, and pay — all without calling the desk. Fewer interruptions for your team, better experience for them.
Online Booking Widget
A bookable calendar embedded on your own website. It checks your real bay capacity — so customers can never book a slot you don't have room for, and if a day fills up they're shown the next available time instead of just guessing. Requests land on your job board instantly.
Parts Management
Track inventory, order from GSF and Euro Car Parts without switching tabs, and let AI forecast demand based on your upcoming bookings before you run short.
Bay & Technician Scheduling
A full bay timeline showing what's allocated across every resource — workshop bays, tyre bays, bodyshop, valeting. No more double-booking, no more technicians standing idle.
Seamless from arrival to payment
Every step paperless, every handover automatic
Customer Arrives
Digital check-in with photo documentation
- Vehicle photos captured
- Pre-service inspection
- Job created instantly
AI Allocation
Smart technician & bay assignment
- Best tech assigned
- Parts predicted
- Time estimated
Work Tracked
Real time progress, customer kept informed
- Live job board updates
- Time tracking automatic
- Customer approves upsells
Payment Collected
Automated invoicing & flexible checkout
- Invoice auto-generated
- Send link by SMS or email
- Pay via card terminal or cash
See it in action
A real workshop running on Torque DMS
Telematics Integration
Monitor your customers' vehicles in real time — catch faults before they become breakdowns and create bookings automatically
Real-Time Diagnostics
OBD dongles send live vehicle data to your dashboard. See fault codes, battery health, and performance metrics as they happen.
Proactive Fault Alerts
Get notified the moment a customer's vehicle develops a fault. Create a booking automatically and contact them before they even know there's a problem.
Predictive Maintenance
AI analyses driving patterns and vehicle data to predict when parts will need replacing — so you can plan services and retain customers who'd otherwise go elsewhere.
Fleet Monitoring
Monitor multiple vehicles, track mileage, and schedule maintenance across entire fleets from one screen. Purpose-built for fleet customers.
Customer Retention
Stay top-of-mind by being proactive. Customers who know you're watching out for their vehicle's health are far less likely to book elsewhere.
Recurring Revenue
Offer telematics monitoring as a monthly add-on. A genuine service that pays for itself through retained customers and avoided breakdowns.
AI built into every step
Smart Estimates: Suggests labour times and parts from your own historical data — not generic guides
Health Check Reports: AI reads inspection photos and writes the customer-facing report — no typing required
Voice to Text: Technicians speak findings; AI converts them into professional inspection notes
Job Sequencing: AI suggests optimal order and technician assignments each morning to keep the day moving
Parts Forecasting: Predicts what you'll need based on upcoming bookings — order before you run out
Retention Alerts: Flags customers who haven't booked in a while and suggests re-engagement before you lose them
Ready to modernise your service centre?
Free to get started. No subscription. No contracts.
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