Torque DMS is a dealer and garage management platform for UK vehicle sales and service businesses. It covers both sales — lead management, deal building, stock — and workshop operations in a single system.
Who is Torque DMS built for?+
Torque DMS is designed for independent UK vehicle dealers and garages of all sizes, from single-site operations upwards. It works equally well for sales-only, service-only, or combined businesses.
Can Torque DMS handle both vehicle sales and service?+
Yes. Torque DMS combines sales and service in one platform. There is no need for separate systems.
How long does it take to get set up?+
Most dealers are up and running within a few days. There is no hardware to install — Torque DMS is a web-based platform that works on any device.
Pricing
How much does Torque DMS cost?+
Torque DMS is free for dealers. There are no subscription fees, no monthly charges, and no per-user costs. The platform is funded through preferred supplier partnerships — dealers access the software at no cost, and Torque DMS earns a commission when dealers use integrated partners.
Is there a catch with the free model?+
No. You are never required to use any specific supplier, and your data is never sold. Torque DMS earns revenue from suppliers who pay a referral fee when dealers choose to use them. You keep full control over which suppliers and finance providers you use.
Are there any hidden fees or add-ons?+
No. All features — including AI tools, integrations (AutoTrader, finance providers, parts suppliers), and the mobile app — are included in the platform at no extra cost.
Do I need to sign a long-term contract?+
No. Torque DMS has no minimum contract term. You can start and stop using the platform whenever you choose.
How is Torque DMS different from other dealer management systems?+
Most DMS providers charge £300–£800+ per month in subscription fees. Torque DMS is free because it is partner-funded. It also covers both vehicle sales and workshop service in a single platform, includes AI-powered tools at no extra cost, and is built for independent UK dealers rather than large franchise groups.
Is Torque DMS really free forever?+
Yes. There are no subscription fees, no monthly charges, and no hidden costs at any point. Torque DMS is funded through preferred supplier partnerships — suppliers pay a commission when dealers choose to use them through the platform. You are never required to use any specific supplier, and the full platform remains free regardless.
What's the catch with a free DMS?+
There is no catch in the traditional sense. You keep full control over your data and your supplier choices. Torque DMS earns revenue from suppliers who want access to the dealer network — not from dealers. If you never use a preferred supplier, you still get the full platform for free.
How does Torque DMS make money if it is free for dealers?+
Through preferred supplier partnerships. Finance providers, parts suppliers, and payment processors pay Torque DMS a referral fee when a dealer uses them through the platform. The dealer pays nothing extra — the cost comes from the supplier's marketing budget, not yours. This is the same model used by price comparison platforms: free for users, funded by providers.
Comparisons
How does Torque DMS compare to Dragon2000?+
Dragon2000 is one of the longest-established UK dealer management systems, with 1,000+ dealers and a 30-year track record. The key differences: Torque DMS is free (Dragon2000 charges a subscription) and includes AI-powered tools and a full workshop module as standard. Dragon2000 is worth trialling if you want an established vendor with a long customer history.
How does Torque DMS compare to Garage Hive?+
Garage Hive is a workshop-focused DMS built on Microsoft Dynamics 365 Business Central, starting at £145/month. It is strong on reporting and accounting integration. Torque DMS covers the same workshop functionality at no subscription cost, and also includes the vehicle sales side — Garage Hive does not have a sales module.
How does Torque DMS compare to TechMan?+
TechMan is a UK cloud garage system with published pricing from £189 to £415/month. It has a useful Autodata integration for labour times and digital VHC. Torque DMS includes the same VHC capability at no subscription cost, plus AI-powered estimates and automated inspection narratives that TechMan does not offer.
How does Torque DMS compare to Vehiso?+
Vehiso is a UK sales DMS for independent used car dealers on a paid subscription. Torque DMS is free. Torque DMS also covers workshop operations in the same platform — Vehiso has no workshop module. For a sales-only dealer on a budget, Torque DMS is the free alternative.
Is there a free alternative to Dragon2000, TechMan, or Garage Hive?+
Yes — Torque DMS is free. It covers both vehicle sales and workshop service with no subscription fee, no per-user charges, and no minimum contract. It includes AI tools, AutoTrader integration, finance integrations, and digital health checks that those platforms charge monthly fees to access.
Vehicle Sales
What does the Torque DMS sales platform include?+
Lead management with AI scoring, a visual drag-and-drop sales pipeline, stock management with AI-powered pricing, a deal builder with finance calculations, test drive and appointment scheduling, and AI market intelligence.
Does Torque DMS integrate with AutoTrader?+
Yes. Stock is automatically advertised to AutoTrader (and other platforms including Car Gurus) directly from the DMS. Pricing intelligence from Periscope uses live AutoTrader data to recommend the best asking price for each vehicle.
Which finance providers does Torque DMS integrate with?+
Torque DMS integrates with Black Horse, MotoNovo, and Santander. Finance proposals can be submitted and tracked directly from the platform.
Workshop & Service
What does the Torque DMS Service Centre platform include?+
A visual kanban job board, digital vehicle health checks with photo and video plus AI analysis, smart estimates, a customer portal for approvals and payments, parts management, and technician scheduling.
Can customers approve service work remotely?+
Yes. Customers receive visual health check reports via SMS or email and can approve work and pay invoices online.
Can customers overbook our workshop using the online booking widget?+
No. The booking widget checks your real bay capacity before showing a time slot, so customers can only book a slot you actually have room for. If a day is fully booked, they are shown the next available date.
Which parts suppliers does Torque DMS connect with?+
GSF and Euro Car Parts are integrated, with automated ordering and parts need prediction.
